Residential Installation And AC Replacement
If you want to schedule a free consultation with us, contact us. Or read below to see our process.
If you are thinking that your home is in need of an AC replacement, Thomson Air Conditioning is the right company for you. Our team of highly trained installers is clean and efficient.
Any typical installation or replacement consists of these basic steps:
Step 1: Inspection and Consultation
Step 2: System Design
Our team will come out to your home. We will listen to you and understand your priorities, concerns and budget for your project. We will measure your home and inspect your entire heating and air conditioning situation. We will take notes and pictures of your property that allow us to design the perfect AC system for you.
After we measure the home, we can begin the design of your custom HVAC system. Each customer and home is unique. Different homes have different goals and objectives, so even the most basic system will be custom tailored.
Step 3: Proposal
Step 4: Acceptance Of Contract
If you like the proposal that we’ve created for you and you’re ready to get your ac replacement project moving, simply sign the estimate (digitally or in ink) and submit your 10% deposit. We can then begin to schedule up your installation. Signed estimates are important. We want you to have fully understood everything about your project. The deposit is what we use to hold your date on the calendar. It ensures we can pay for any city permits, restocking fees and delivery charges from the manufacture, if you decide to cancel. However, most of the time we are able to fully refund your deposit if you decide to cancel before your installation date.
Step 5: Delivery Of Equipment And Start Of Work
Once on site, we will review the scope of work with you again to make sure we are all on the same page. We will discuss with you any preferences you may have, as well as any sensitive areas of the project that we foresee. We never want you to be “in the dark” about any part of our installation process. If the equipment wasn’t sent to the job with the installers for any reason, your installation team will oversee the delivery of equipment from the manufacture.
Step 6: Completion And Walk Through
After your residential installation or ac replacement has been completed, our team will walk you through the home. This walk-through is very important. It is the way in which we make sure we have cleaned up to your satisfaction, and that all of our craftsmanship has been completed with every detail considered. This is the time for both parties to make sure that each and every line of the contract has been completed to customer satisfaction.
